Corrections Policy
Accuracy is central to The Dwelling Index’s mission. When we publish something inaccurate, we correct it promptly and transparently. This page explains how our corrections process works, what qualifies as a correction, and how readers can report potential errors.
How to Report an Error
If you believe a page on The Dwelling Index contains an error, email us at corrections@dwellingindex.com.
To help us review the issue efficiently, please include:
- The page URL
- The specific claim you believe is inaccurate
- Any supporting source, document, or explanation you would like us to review
We review all credible correction requests in good faith.
What Counts as a Material Error
A material error is an inaccuracy that could reasonably affect a reader’s understanding or decision-making.
Examples may include:
- An incorrect cost figure or cost range
- A misstatement of law, regulation, zoning rule, or permit requirement
- An inaccurate description of a financing product, guideline, or eligibility framework
- A factual claim about a company that is demonstrably wrong
- A citation that does not support the claim it is used for
- A misleading summary of source material that materially changes its meaning
How We Review Correction Requests
When we receive a correction request, the editorial team reviews the challenged claim against the best available source material, with priority given to primary sources where applicable.
Depending on the issue, that review may include:
- Checking the cited source
- Reviewing updated government, agency, municipal, or company documentation
- Revising wording for factual accuracy or clarity
- Escalating the issue for additional editorial review or expert review where appropriate
If we confirm that the original content was materially inaccurate, we correct the page and add a correction notice when appropriate.
If the original content is technically accurate but unclear, incomplete, or easy to misinterpret, we may revise the page for clarity without characterizing the change as a material correction.
How Corrections Are Documented
When a material correction is made, we note it on the affected page with:
- The date of the correction
- A brief description of what was changed
Where appropriate, correction notices appear near the top of the affected page so readers can easily understand that a material change was made.
Our goal is to make meaningful corrections visible rather than silent.
What We Usually Correct Without a Formal Notice
Some changes do not require a formal correction notice.
These may include:
- Typographical errors
- Grammar fixes
- Formatting improvements
- Broken links
- Stylistic edits
- Non-substantive wording changes that do not alter meaning
- Routine source refreshes that do not change the substance of the page
We may make these improvements without a formal correction label.
Routine Updates vs. Corrections
A correction
Fixes information that was inaccurate or misleading at the time it was published.
A routine update
Reflects a change in the underlying world after publication — not an error in the original content.
Examples of routine updates include:
- A new law taking effect
- A lender updating a program
- A company changing pricing, product details, or service area
- A city changing permit or zoning guidance
- New data becoming available
Routine updates may change the content of a page without meaning the earlier version was wrong when published.
How We Use Last Updated and Last Verified
Last updated
The date when material changes were made to a page.
Last verified
The date when the editorial team most recently reviewed the page against current sources and confirmed that it remained accurate, even if no substantive changes were needed.
A correction notice is separate from these date labels and is used when we need to disclose that a material error was fixed.
Reader Reports and Editorial Judgment
We value reader feedback, but submitting a correction request does not automatically mean a page will be changed.
We review each request against the available evidence and apply editorial judgment based on source quality, accuracy, and context.
If a reported issue reveals a broader problem on related pages, we may review and update additional content beyond the originally reported page.
Scope and Limits
Our corrections process is designed to improve accuracy and transparency, but it is not a substitute for direct verification by the reader on time-sensitive topics.
Laws, pricing, lender policies, company offerings, and local requirements can change. Readers should still confirm important details directly with the relevant city, county, agency, lender, builder, or qualified professional before acting.
Contact
To report a factual issue or request a correction: corrections@dwellingindex.com